So, as promised, a couple weeks after we sent Big Baby to the hospital...she returned! I've never seen Kinley so excited to open a box - not even at Christmas.
Now, at the bottom of the box was an unexpected letter. It had my original check stapled to it and basically said Big Baby's "eye injury" was not something that should have happend (not Kinley's fault), so they took care of the bill! I was floored - I mean you expect an expensive doll to be worth it, but this was great!